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#sme
Maintaining Leadership in Business   As owners or managers in business we can often feel like the meat in the middle of the sandwich getting squeezed by internal or external stakeholders. At this stage you are adding a lot of value but not the sustainable nutritional value.   So how do you make sure that...
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How do we maximise our people power without driving costs through the roof?   People maximisation is a key component of any successful business, leading to added value without the added cost. In today’s small and medium sized companies more and more owners and managers face challenges like this on a daily basis. You start...
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Building a Dream Team During my career I have noticed the disproportionate scale of management that has grown from the ground up to managing other people in the business without having adequate development or training. Enabling teamwork, best practices around culture, values, unity, and diversity formulate building a dream team. Now being a sports enthusiast...
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Business owners typically live for the thrill and ride of owning their own business. Nothing lasts forever and that’s why we need an appropriate Exit Strategy. This way you can actually get the money back out but also to maximise the return.   The difference between selling your business for little more than fixtures, fittings...
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How do you become an Employer of Choice?   The term ‘Employer of Choice’ has historically been associated with big business who have the recruitment and staffing budgets to match it with the best, the best employee programs and seemingly endless resources to throw around but it isn’t all in the cost of delivery.  ...
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Strategic Business Development Opportunities   It’s no secret that today the business development strategies of businesses are changing. Old strategies that worked for many years are losing their effectiveness as the competition heats up.   In the business world, you’re only as good as the business development strategies you use. New tools and their rapid...
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How do you Improve Customer Experience?   All owners and managers know, no matter how busy you get, you can’t forget the most important aspect of your business — your customers. The key to understanding and meeting your customer’s needs is to create an experience that adds value to their business. It’s about building real...
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Privacy and the Facebook Tale   Just this year, businesses and consumers around the world were shocked to learn that Facebook enabled third-party companies to collect the personal information of more than 87 million Facebook users. Or were they? Facebook’s public relations gurus shifted into damage control mode and issued fervent apologies, Mark Zuckerberg admitting...
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Operational Efficiency – it’s not just about cost cutting   Efficiency of any kind is not just about reducing costs. There are other business objectives, including service quality that still have to be achieved in order to keep existing customers but also to grow revenue and maximise the capability of the organisation. Many organisations are...
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How to Implement Value-Based Pricing   Most business owners are aware that the concept of hourly or fixed billing can be restrictive and regarded as an outdated pricing structure for service delivery businesses. Whilst in many situations we can replace hourly billing with value-based or value-led pricing but why don’t we? Whilst value-based pricing can...
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